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How to set up and view your Gamut PTZ on a Windows or Apple computer (GTIP210PTZ)Updated 9 months ago

Purpose of The Guide

This guide will walk you through the initial configuration of your Gamut PTZ and show you how to view the camera on your computer.

Before You Begin

  • Connect your camera to the power.
  • Connect your camera to your internet router using an Ethernet cable. If you are using this camera with a pair of Wi-Fi bridges it is still best to set the camera up first by connecting it directly to your internet router.
  • Ensure you have a computer available that is connected to the same internet router as the camera.
  • If you are using Windows install CMS5 from here, or if you are using an Apple device install VMS from here.

Let's Get Started

First we need to make sure that the camera is talking to your network. If you look on the box for the camera and on the side of the camera itself you should see a sticker that looks something like the one shown below.

Make a note of the IP Address, User name and any Password shown on the sticker.

Next we need to open Internet Explorer on the computer. In the address bar at the top of the page enter the IP address that you saw on the sticker. You should then be prompted to log in to the camera, here you need to use the User name and Password shown on the sticker, if there is no password on the sticker then leave the password field blank.

Please make sure that you are using Internet Explorer and not any other browser. The reason for this is that most CCTV systems require the use of software called Active X to be able to display your live video and that software is only supported by Internet Explorer.

If you are prompted to install any software you need to allow this to happen, this software enables your computer to display the video feed from the camera.

At this point you should be seeing a live view from your camera and can go ahead and fit your camera wherever you need it. To watch your cameras in future you will simply need to open Internet Explorer, go to the IP Address from before and log in to the camera. From there you can also control the motion of the camera by using the PTZ controls shown below. These features are explained more in depth in other guides which can be found here.

If you were unable to access your camera this way then it's not a problem, we just need to use a different method. Alternatively if you wish to view the system without having to log in through Internet Explorer each time then continue reading and you will see how to view the camera without needing to log in each time.

First open CMS5/VMS, the program that you installed before we began, and click on Device Manager. You will now be presented with a screen that looks like this:

You should see a camera in the list that has the same IP Address as previously seen on the sticker on the camera. If you don't then click the IPV4 Search button and after a few moments the camera will appear. Select the camera by ticking the box to the left of it and click Add.

The camera will now be displayed in the bottom half of the window. Towards the right hand side you will see a number of buttons, you need to press the Modify IP button as highlighted in the following image.

At this point if you wish to use the camera through Internet Explorer rather than CMS5 you are now able to. Make a note of the new IP address that the camera is displaying and follow the steps detailed near the top of this guide for accessing the camera using Internet Explorer.

Now click the Home button to return to the main page for CMS5/VMS, then click Monitor. On the right hand side you will see your camera in the list of devices. Double click on your camera and the video feed will appear in the middle of the screen. If you then double click on the video if will go in to full screen mode so you can see a larger picture. To then control your camera click the button shown below and the PTZ controls will appear. As before more articles about controlling your camera can be found by clicking here.

Need more help?

If you need help with anything else please check out our other guides or get in contact.

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